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Answering Your Questions

Is Job Quest different from other employment services?
Yes, Job Quest is different from other employment services because we are a specialized service, helping a specific group of people. We help people who have disabilities or other barriers that can make it difficult to find or keep a job.

Many employment programs try to fit the person to the jobs available. We know that the key to success is meeting the needs of both employer and the person who wants to work. In addition to supporting people who are looking for work, we help employers to create job opportunities in which our clients can truly succeed.

We don’t help you to find just any job; rather we work with you to find a good job that will provide you with lasting and satisfying employment. Everything that we do together is guided by your employment plan, which we develop together based on your interests, abilities and goals.

We work with the person
Working with the person, we identify the supports that you are missing, assist you to access those resources and provide follow-up - because if an individual’s personal life isn’t stable, (s)he won’t be able to succeed at work.

Beyond just assisting our clientele to “find a job”, we provide help you to prepare in every aspect of your lives - from basic life skills development (for example, developing social skills) to employment preparation and training. We provide job coaching, on-the-job training and follow-up support to our clientele and their employers for up to three years.

We support employers
Job Quest supports employers by offering a diversity of services both around supporting the person from Job Quest (for example, job coaching) and with a focus to improve the overall workplace environment for all employees.

We create opportunities for all people to succeed in employment by proactively identifying and addressing workplace issues that contribute to employment barriers.


We educate the public
We strive to educate the public and to remove the stigma and myths surrounding disability and work.

We identify and address emerging community needs
Job Quest identifies emerging employment needs in the community and develops services, strategies and partnerships to address those needs. For example, we are in the process of developing partnerships in the education system so that we may reach out to isolated, rural youth and adults who are experiencing difficulty in school and the community.

The young people we are targeting are at risk of dropping out and requiring social assistance. By proactively and assertively working to address the needs of these students today, we can help them to succeed at work so that they won’t have to turn to public assistance.

We have also joined into a partnership with CMHA and Ross Memorial Hospital to address the very special needs of the seriously mentally ill – the group with the highest rate of unemployment in our country. To read more about the Consumer Initiated Economic Development Program, click here.

 
 

Glossary:

 
Follow-up support
Also known as monitoring, follow-up support involves Job Quest staff staying in touch with you and your employer to make sure that everything is going well and to deal with any problems or concerns that may arise. Follow-up support can be provided by Job Quest for up to 3 years after you start your new job. Knowing that this support is available to you can help you to feel more comfortable and secure in your new position.
Job coaching
To help you to learn your new job, Job Quest offers job coaching - one-on-one training provided by Job Quest staff in your new workplace. Through job coaching, a Job Quest staff member teaches you how to do your job, helps you to get used to your new workplace and provides you with support if you experience any problems or concerns at work.
On-the-job training
To help you to be sure about your job choice, Job Quest can arrange on-the-job training for you. Also known as “job trials”, on-the-job training gives you the opportunity to gain real, hands-on experience in the work place before committing to a job or career choice. On-the-training placements are unpaid.